ESDlife creates a dynamic, 'one-stop shop' environment where users may, at any time, gain access to customised and general information and perform daily transactions on the Internet. The on-line services allow Hong Kong residents to utilise electronic public services provided by different government departments and public agencies at no additional cost.

ESDlife also enables businesses to conduct secure electronic transactions, thereby allowing consumers to enjoy both commercial and public services conveniently via personal computers, Internet appliances and public kiosks soon to be installed in high-traffic locations throughout the territory. In addition to e-commerce, the Web site is also designed with e-communities in mind. Content pages on lifestyle are targeted for people of all ages and interests who are at different stages in life. Interactive activities and forums provide a platform where people from all corners of the globe can communicate without boundaries.

Secure electronic payments contribute much to the heart of the ESD Scheme. By employing the latest SET and SSL transaction security technology, ESDlifewill maintain at all times the strictest level of confidentiality, integrity, availability and responsibility, thus ensuring personal information privacy and security in every transaction.

Among the various types of payment vehicles available, ESDlife accepts credit cards including VISA, MasterCard and Diners Club Card; while debit cards such as JETCO and EPSCO are also welcomed.