Accessibility Statement for ESDlife

This accessibility statement applies to the websites and applications published by ESD Services Limited.

Guided by our belief to "make people’s lives easier", ESDlife is committed to ensuring digital accessibility for everyone, including people with disabilities and senior citizens. We are continually improving the user experience for all users and applying the relevant accessibility standards outlined in the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.

The WCAG define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
Our digital properties are partially conformant with WCAG 2.2 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard, but active measures are underway to remediate these areas.
This statement applies to:

While we strive to make all content and functionality seamlessly accessible, the wide range and evolving nature of assistive technology means that users may occasionally encounter limitations.
We systematically audit and monitor our platforms to identify and fix accessibility barriers. If you encounter an issue that is not resolved, please reach out to us using the contact details below.

We welcome your feedback on the accessibility of ESDlife’s services. If you encounter accessibility barriers or require assistance when browsing our websites and mobile app, please contact us:

We aim to acknowledge and respond to accessibility feedback within 4 to 5 business days.

ESDlife assessed the accessibility of these websites through self-assessment and ongoing monitoring.